Return & Refund Policy
At Beauty Lab Cosmetics, we strive to ensure your complete satisfaction with every purchase. Please read our Return & Refund Policy to understand your rights and options in case of any issues with your order:
Damaged or Defective Goods: We take great care in packaging and inspecting our products before they are shipped to you. However, if you receive a defective, damaged, or incorrect item, we apologize for the inconvenience caused. Please inspect your order upon reception and contact us immediately so that we can evaluate the issue and make it right. We may request supporting documentation or images to assess the situation and provide an appropriate resolution.
Cancellation of Orders: As our products are customized and prepared individually to meet your specific preferences, we are unable to issue a refund for cancellations made 24 hours after an order has been submitted and accepted. We understand that circumstances may change, so if you need to cancel your order, please contact us as soon as possible to check if cancellation is feasible.
More Information: For more details on our Return and Refund Policy, or if you have any questions or concerns, please do not hesitate to contact us. Our dedicated team is here to assist you and provide you with the necessary information to ensure a smooth and satisfactory experience.
