Shipping Policy
At Beauty Lab Cosmetics, we strive to provide a smooth and efficient shipping experience for our valued customers. Here are some important details regarding our shipping process:
Order Processing Time: We aim to have all orders prepared and sent within 72 business hours after an order is made and confirmed. We work diligently to ensure that your products are carefully packaged and ready to be shipped in a timely manner.
Unforeseen Circumstances: In certain instances, unforeseen circumstances beyond our control, such as stock unavailability, may cause a delay in the processing and shipment of your order. If such a situation arises, we will promptly contact you to advise you of any potential delay and work towards a suitable solution.
Responsibility for Delivery: Please note that once your order is in the hands of our trusted carriers, any delays in delivery are beyond our control. We take no responsibility for any delay caused by the acts or omissions of our carriers. However, we will do our best to assist you and provide support in resolving any delivery issues that may arise.
Product Loss or Damage: While we take great care in packaging your products to ensure their safe arrival, we cannot assume responsibility for any loss or damage that may occur during the shipping process. We recommend inspecting your package upon delivery and contacting the carrier directly if any issues arise. We are here to assist you with any necessary documentation or information required to file a claim with the carrier.
We value your trust and satisfaction, and we continuously strive to improve our shipping processes. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to us. Our dedicated team is here to provide you with the assistance you need.